In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper etiquette and procedures for speaking with someone on the telephone can show a great deal of professionalism as well as social knowledge.
At the successful completion of this course, you will be issued with a Certificate of Completion, which you can download from your profile page.
Course Content
Telephone Etiquette
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